EMPORIAO / CUSTOMER INFORMATION
Shipping Policy
A clear timeline, from your order to your door.
Where we ship
We ship to the 50 United States and Washington, DC. US overseas territories and APO/FPO military addresses are not supported. A country may appear in the address selector without being eligible for delivery.
Shipping cost
All orders receive free standard shipping. We offer one shipping method: Free Standard Shipping. There is no expedited option.
Handling and transit
Order handling takes 1–2 business days. Transit takes an estimated 3–4 business days after dispatch. The combined estimate is 4–6 business days from the applicable handling start day. These are estimates, not guaranteed arrival dates; carrier delays may affect delivery.
Business days and order cutoff
Business days are Monday–Friday, excluding US federal holidays. The order cutoff is 7:00 PM in fixed Central Standard Time (UTC−06:00), year-round; it does not switch for daylight saving time. Orders received before the cutoff on a business day use that day as their handling start day. Orders received at or after the cutoff, on weekends or on a federal holiday use the next business day.
Delivery address
Please check your shipping address before submitting an order. If you notice an error or have a delivery problem, contact us with your order reference so we can help. Shipping is limited to the supported regions above.
Taxes shown at checkout
The checkout displays a tax charge of $0.00 under our store pricing setup. This is not a statement that the products are legally tax-exempt.
Shipping questions
Contact support@emporiao.shop or +1 (859) 236-9400. Company address: 1524 Lebanon Rd, Danville, KY 40422, United States.
Questions? support@emporiao.shop